Copier Repair | Photocopier Repair | Kenyucky & Ohio Copier Repair
One of the most disruptive things that can happen to an office is when the copier / printer stops working. This results in lost productivity and an increase in staff hours, along with some frustrated team members. At Digitau USA, our goal is to get your photocopier repair completed as fast as possible. We specialize in copier repair services and are experts at troubleshooting your existing equipment and getting your office up and running quickly.
As a family owned and operated copier business, we care about our customers and want to fix their copiers with the best trained staff. As a leading organization in The Cincinnati Tri-State Area , our customers are not a number which is why we have less than a 4 hours response time in the tri-county area for copier repairs.
We are one of the few companies in The Cincinnati Tri-State Area that utilizes a state of the art service program that tracks your service repair from beginning to end to ensure the job is completed correctly. With one call, Digitau USA connects you to a live person to assist you with your repair and service needs.
Advantages of the Digitau USA Copier and Printer Repair Program
There are many advantages that you will receive when you choose Digitau USA, inc for your copier repair and printer repair needs!
Please see below some highlights of our repair program.
- Fast response time 4 hours or less during regular business hours (in the Tri-State Area).
- Fully stocked copier repair parts warehouse at our head office in Florence, Kentucky.
- Friendly live person to help you resolve your copier issue(s).
- Factory authorized trained technicians providing expert copier repair service.
- A family owned and operated business dedicated to the best customer service in the industry.
- Regardless of your business size you will not be treated like a number!
- A company dedicated to a long term relationship through honest advice, expert repairs, and fast service.
- A single call to deal with all your copier repair needs.
- We are able to streamline our services as a one-stop shop of find the right solution for you.
- Trained copier repair technicians with the ability to run state of the art copier diagnostic software.
- Fast technician dispatching with service call tracking and customer followup.
- Over 20 years of copier repair experience.
Copier Software Repairs and Upgrades
Software updates are sometimes required to ensure that a machine works efficiently with evolving software to ensure compatibility.
Most software repairs can often be resolved by contacting our Remote Support team so we can get your multi-functional machine back in service.
If you experience one of the following issues, please contact us so that one of our technicians can resolve the issue quickly and efficiently to get up and running fast.
- Inability to scan
- Scan to folder not working
- Printing issues
- Connectivity issues
- Driver issues
The Most Common Copier Repairs
Digitau USA understands that for copiers to run efficiently, they require maintenance and repair.
Our company has created an all-inclusive repair and service maintenance package to ensure your copier continues efficiently.
Some common copier repairs that are included in our maintenance and service package include:
- Addressing copy quality issues (Light or Dark copies, Lines)
- Paper Misfeeds/Paper Jams
- Toner Replacement
- Incoming/Outgoing issue with Facsimile function
- Drum replacement
Copier Troubleshooting Steps
More often than not, your copier may just require a quick check before having to call for assistance. After your copier installation Digitau USA customer service will show you how to troubleshoot your copier when faced with common problems and will always be just a call away.
Here are some basic checks to do before calling your technician:
- Make sure there are no jams in the machine.
- Make sure all covers have been closed.
- Power off machine and restart.
- When in doubt of the issue, give us a call so our friendly technicians can help you.
Still Having Issues?
Our expert team of certified copier and printer technicians are standing by to get you up and running quickly and efficiently. Let Digitau USA repair and optimize your current copier! Simply fill out the form on this page and we will be in touch for the next steps to a speedy repair.
Copier Repair Florence, KY
Digitau USA, inc is ready to help you with repair and service of your copier machines. Digitau USA has been serving the Cincinnati Tri-State area with their copier repairs for over several years. No matter the make or model of your copier, Digitau USA professional technicians are able to quickly run a full diagnostic and to offer the appropriate copier repair solution. Their factory trained friendly technicians can assist you in getting your office up and running with minimal disruption to your work day. Rely on Digitau USA for prompt and reliable copier repair service for your Palm Beach company.
Copier Repair Service
We have presented a lot of information about copier repair and the services that we offer. The bottom line is that Digitau USA, inc Systems provides excellent copier repair services to the greater The Cincinnati Tri-State Area area. We have a team of copier experts that have been extensively trained to fix your machine properly and according to the manufacturer’s specifications.
Our fleet of copier repair vehicles is standing by to service your business. Our head office is located in Florence, Kentucky which allows us fast access to the Boone, Kenton, Campbell and Ohio Counties. We also typically have vehicles in each county to service your business even faster. We offer fair repair rates and stock our vehicles with commonly needed repair parts. If you have any questions about our copier repair services we encourage you to contact our friendly staff. We look forward to speaking to you!
Advice on Choosing The Best Copier Repair Company and Service
We would love for you to consider hiring Digitau USA, inc for your copier repair and service needs. We offer copier repair and service to all brands of copier and we specialize in Kyocera, Sharp, Konica Minolta and Ricoh. Having said that if you are considering hiring another company we would encourage you to check the following:
- How long has the company been in business? Do you see their listing on multiple places such as Google, Yelp, and other search engines?
- Look for reviews and complaints online. Every business has an unreasonable customer sometimes but a large number of negative reviews can definitely be a warning sign.
- Does the copier company regularly offer bother copier repair and copier service? Sometimes copier companies advertise that they do repair but are really just out to push you into a new machine.
- Does the copier repair team have a fleet of vehicles dedicated to repair/service? This will give you a great idea of whether a company is serious about copier service and repair!
A multifunction copier is a common term associated with a copier that performs multiple functions. These are commonly copying, printing, and scanning but can also perform additional features such as paper stapling, fax, and a lot more.
A machine that is able to perform multiple tasks is a great way to improve the efficiency of your workplace while at the same time saving money over purchasing and maintaining multiple machines. When considering all of these costs you can typically get one higher performance machine with more features versus a few individual machines that each need their own ink cartridges and more maintenance for less.
Digitau USA, inc Systems is the number one choice for multifunction copiers with our head office being located here. We are proud to service the tri-state area including Boone, Kenton, Campbell and Ohio Counties. Does your office copy machine need service or repair? We offer our services for all brands of multifunction copy machines.